Kumaon Mandal Vikas Nigam Ltd. v. Girja Shankar Pant, (SC) BS12137
SUPREME COURT OF INDIA

Before:- G.B. Pattanaik and Umesh C. Banerjee, JJ.

Civil Appeal No. 5747 of 1998. D/d. 18.10.2000

Kumaon Mandal Vikas Nigam Ltd. - Appellant

Versus

Girja Shankar Pant - Respondents

For the Appellant :- Mr. Dinesh Kumar Garg, Advocate.

For the Respondent :- Mr. R.B. Mehrotra, Sr. Advocate with Dr. I.B. Gaur and Ms. Gargi Khanna, Advocates.

A. Natural Justice - Scope and meaning of - Applicability of the doctrine of natural justice - Doctrine is not only to secure justice but to prevent miscarriage of justice also - No definite meaning and definition can be attributed to this doctrine, but it certainly represent a fair procedure and deal - Application of this doctrine depends upon the facts and circumstances of each case - Totality of circumstances has to be taken note of - If it comes to light that the executive action suffers from the vice of non-compliance of the doctrine, the law courts in that event ought to set right the wrong done - It is termed as a synonym of fairness in the concept of justice and stands as the most accepted methodology of a governmental action.

[Paras 1, 2 and 18]

B. Bias - Malice Ill-will - Bias stands included in the word 'malice' and means 'ill-will' - Mere general allegations of bias will not be sufficient to prove ill-will - There must be cogent evidence available on record to come to the conclusion of existing of a bias resulting in miscarriage of justice - In common parlance, a malicious act has been equated with intentional act without just cause or excuse.

[Paras 9 and 10]

C. Constitution of India, Article 226 - Disciplinary action - Judicial review - Quantum of punishment - Scope of interference by the High Court - Disciplinary authority is the sole judge - High Court may not interfere with the factual findings - But the availability of judicial review even in the departmental proceedings cannot be doubted - Judicial review of administrative action is feasible and same has its application to its fullest extent in even departmental proceedings where it is found that the recorded findings are based on no evidence or the findings are totally perverse or legally untenable.

[Para 17]

D. Constitution of India, Articles 14 and 16 - Departmental proceedings - Requirements and proceer - In a departmental enquiry, facts have to be proved and the person proceeded against must have an opportunity to cross-examine witnesses and to give his own version or explanation about the evidence on which he is charged and to lead his defence - Without charge sheet, without any presenting officer, without production of any record or witness, holding one man enquiry by the Enquiry Officer shows nothing but bias and ill-will of the disciplinary authority - Such a course adopted by the authority is complete violation of doctrine of natural justice and tantamounts to a total miscarriage of justice which cannot be sustained.

[Para 19]

E. Bias - The test is as to whether a mere apprehension of bias or there being a real danger of bias and it is on this score that the surrounding circumstances must and ought to be collated and necessary conclusion drawn therefrom - If there is existing a real danger of bias and the allegations are not fanciful, the administrative action cannot be sustained.

[Para 28]

Cases Referred :-

A.K. Kraipak v. Union of India, 1969(2) SCC 262.

Ridge v. Baldwin, 1964 Appeal Cases 40.

Keshav Mills Co. Ltd. v. Union of India, 1973(1) SCC 380.

Rusell v. Duke of Norfolk, (1949)1 All England Reporter 109.

Jones Bros. (Hunstanton) v. Steven, 1955(1) Q.B. 275.

Apparel Export Promotion Council v. A.K. Chopra, 1999(1) SCT 642 (SC).

Sayeedur Rehman v. State of Bihar, 1973(3) SCC 333.

Channabasappa Basappa Happali v. State of Mysore, AIR 1972 Supreme Court 32.

Denby (Willam) and Sons Ltd. v. Minister of Health, 1936(1) K.B. 337.

Sharp v. Wakefield, 1891 A.C. 173.

S. Parthasarathi v. State of Andhra Pradesh, 1974(3) SCC 459.

Metropolitan Properties Co. (F.G.C.) Ltd. v. Lannon, (1968)3 WLR 694.

Franklin v. Minister of Town and Country Planning, (1948) AC 87.

Reg. v. Bow Street Metropolitan Stipendiary Magistrate, Ex parte Pinochet Ugarte (No. 2), 2000(1) A.C. 119.

Locabail (U.K.) Ltd. v. Bayfield Properties Ltd., 2000 Q.B. 451.

Reg. v. Gough, 1993 A.C. 646.

President of Republic of South Africa v. South African Rugby Football Union, 1999(4) S.A. 147.

Vakuta v. Kelly, 1989(167) CLR 568.

JUDGMENT

Umesh C. Banerjee, J. - Since the decision of this Court in Kraipak's case [A.K. Kraipak v. Union of India, 1969(2) SCC 262], one golden rule that stands firmly established is that the doctrine of natural justice is not only to secure justice but to prevent miscarriage of justice. What, however, does this doctrine exactly mean ? Lord Reid about four decades ago in Ridge v. Baldwin & Ors., 1964 Appeal Cases 40, very succinctly described it as not being capable of exact definition but what a reasonable man would regard as a fair procedure in particular circumstances - who then is a reasonable man - the man on the clapham omnibus ? In India, however, a reasonable man cannot but be a common man similarly placed. The effort of Lord Reid in Ridge v. Baldwin (supra) in not attributing a definite meaning to the doctrine but attributing it to be representing a fair procedure still holds good even in the millennium year. As a matter of fact this Court in the case of Keshav Mills Co. Ltd. v. Union of India & Ors., 1973(1) SCC 380, upon reliance on the attributes of the doctrine as above stated as below :

2. While it is true that over the years there has been a steady refinement as regards this particular doctrine, but no attempt has been made and if we may say so, cannot be made to define the doctrine in a specific manner or method. Strait-jacket formula cannot be made applicable but compliance of the doctrine is solely dependent upon the facts and circumstances of each case. The totality of the situation ought to be taken note of and if on examination of such totality, it comes to light that the executive action suffers from the vice of non-compliance of the doctrine, the law courts in that event ought to set right the wrong inflicted upon the concerned person and to do so would be a plain exercise of judicial power. As a matter of fact the doctrine is now termed as a synonym of fairness in the concept of justice and stands as the most accepted methodology of a governmental action.

3. Adverting to the factual aspect of the matter at this juncture, it appears that the respondent was appointed as a Stenographer in the year 1972 and was promoted to the post of Assistant Secretary in 1976 and subsequently to the post of Divisional Manager (Tourism) in the scale of Rs. 1350-2100 with effect from 1st April, 1987 and thereafter designated as the General Manager (Tourism) - undoubtedly a career worth noticing and it is this carrierist (Careerist ?) General Manager (Tourism) who alleges a definite malice of the Managing Director to the effect that events subsequent would unmistakably depict a state of mind which cannot but be attributed to be of malicious intent. The events so relied upon are as below :

4. It is on the factual backdrop that the respondent employee made a definite assertion of non-compliance of the doctrine of natural justice and bias.

5. As noticed above the respondent was served with a show-cause notice containing about 13 allegations without however any documentary support in regard thereto - copies of the documents were asked for but the same were not made available. Persistent reminder on that score though yielded the benefit of having an inspection of some of the documents in the office, but a number of other documents were not made available to the delinquent employee even for inspection on the plea that the same were already placed before the Inquiry Officer. Non-submission of the copy of the documents or even an inspection thereof has in fact said to have made it impossible for the respondent herein, to send an effective copy to the show-cause notice. The situation therefore shortly put thus remains that even though a show-cause notice was served but by reason of the factum of non-availability of the documents to the respondent herein, the show-cause notice could not be answered in any effective manner at all excepting however in a rough and ready manner so as to avoid the comment and criticism of acceptance of the charge.

6. The factual score depicts that the Inquiry Officer however on supposed examination of the records and admittedly without giving any notice and without fixation of any date or time or any venue for the inquiry or for examination or cross-examination of the witnesses and upon purported consideration of the so-called reply of the respondent herein as noticed above, proceeded to complete the inquiry. Even no Presenting Officer was appointed and as a matter of fact the report itself says that the Inquiry Officer dealt with the matter himself without any assistance whatsoever. It is significant to note at this juncture that a large number of letters were sent to the concerned authority by the respondent with a fervent prayer for inspection so as to enable the respondent to send an effective reply to the show-cause notice, but the same was denied to the respondent. Shortly the situation thus runs out in the manner following :

7. It is on this factual backdrop that the matter was taken before the High Court under Article 226 of the Constitution wherein upon due consideration of the factual matrix, the order of dismissal was set aside on the ground of being prejudicial, thus resulting in total miscarriage of justice and hence the appeal before this Court by the grant of special leave.

8. Before adverting to the rival contentions, be it noted that the matter in question involves two principal issues : (a) the issue of 'bias' and 'malice' and (b) the issue of 'natural justice'. Admittedly, the points in issue would over-lap each other while detailing the same, but the facts, as hereinafter noticed, are such that the same is otherwise unavoidable.

9. The word 'Bias' in popular English parlance stands included within the attributes and broader purview of the word 'malice', which in common acceptation mean and imply 'spite' or 'ill-will' (Stroud's Judicial Dictionary (5th Ed.) Volume 3) and it is now well settled that mere general statements will not be sufficient for the purpose of indication of ill-will. There must be cogent evidence available on record to come to the conclusion as to whether in fact there was existing a bias which resulted in the miscarriage of justice.

10. While it is true that legitimate indignation does not fall within the ambit of malicious act, in almost all legal enquiries, intention, as distinguished from motive is the all-important factor. In common parlance, a malicious act has been equated with intentional act without just cause or excuse (see in this context Jones Bros. Hunstanton v. Steven, 1955(1) Q.B. 275).

11. The respondent on this score referred to the show-cause notice and contended that there was in fact a total mind-set from the beginning for punishing the respondent by way of an order of dismissal from service and as such no further material evidence need be produced in the matter on the wake of available cogent evidence of bias and prejudice. It is on this score that relevant abstracts of show-cause notice may be of some assistance and as such the same is set out rather extensively herein below for proper appreciation :-

12. It is this show-cause notice, which later came to be termed to be the charge-sheet as well and which the High Court ascribed to be totally prejudicial and biased resulting in total miscarriage of justice. The respondent, writ petitioner on this score contended that, as a matter of fact, the charge-sheet (if the same can be termed to be so) is the aftermath of personal vendetta of the former Managing Director of the Corporation. The incident spoken of by the respondent though trivial but we do feel it proper to note the same since it has a definite bearing in the matter under discussion. In September, 1993, the former Manager Director of the Corporation left on an official business to Tibet. The private Respondent also was subsequently deputed to Tibet alongwith Director General of Tourism U.P. for which the U.P. Government provided a helicopter upto Indian Border and it is this journey by helicopter which the Managing Director had to undergo on foot upto Indian border. It has been stated that this trek had its due effect and the writ petitioner was served with the show-cause notice- cum-charge-sheet culminating into an order of dismissal. The records depict that the Managing Director returned to the Head Quarter at Nainital on 27th September, 1993 and on the very next day i.e. on 28th September, 1993, the Managing Director withdrew the duties of the General Manager (Tourism) by an Order No. 4927/2.3. By another Order bearing No. 4951/2.5 and having the same date i.e. 28th September, 1993, all financial and administrative powers delegated earlier were withdrawn with immediate effect and the third event on this score in the issuance of the show-cause notice-cum-charge-sheet on 1st October, 1993 having 13 allegations, relevant extracts of which have already been noticed herein before. Certain factual aspects on this score ought also to be noticed viz. that prior to the receipt of an explanation, the General Manager, Kumaon Anusuchit Janjati Vikas Nigam was appointed as an Inquiry Officer by or at the instance of the Managing Director. Incidentally, Anusuchit Janjati Vikas Nigam is a unit of Kumano Mandal Vikas Nigam having a common Managing Director and as such admittedly, the Inquiry Officer was under the direct supervision of the Managing Director.

13. The factual score further depicts that on 15th October, 1993, the respondent herein asked for certain documents to submit his explanation and as such prayed for an extension of time upto 30th October, 1993. Subsequently, there was a reminder for the same by the respondent's letter dated 25th October, 1993. On the same date the respondent, however, was granted extension of time upto 30th October, 1993 with a note that the records may be inspected in the office where all the files and records are available. In fact, however, the Departmental Clerk supposed to be incharge of the records did not produce the same on the ground of non-availability. The factum of petitioner's inability to inspect the documents by reason of non-availability had been made known to Managing Director by a letter duly received at the office of the Managing Director but surprisingly however to no effective consequence since only a copy of the Profit & Loss Account for few centres and for only 2-3 years was made available which was not at all sufficient to submit a comprehensive and effective reply to the show cause notice. It is on this factual backdrop that the inquiry proceeded and on 6th November, 1993 the Inquiry Officer submitted a Report consisting of sixty-five pages to the Managing Director.

14. The factual score further depict that that by letter dated 8/9.11.1993, the Managing Director intimated that the inquiry was conducted by Shri N.K. Arya, General Manager, Kumaon Anusuchit Janjati Nigam on the basis of the reply as sent on 30th October, 1993 and he has already submitted the report. As a matter of fact a copy thereof was also forwarded to the petitioner. The Managing Director, however, made it known that the records can again be seen in his chamber at 5.00 P.M. on 9.11.93. The last paragraph of the letter seem to be of some significance, as such the same is quoted herein below :

15. The chain of events as noticed above, however, does not indicate a very fair procedure but the subsequent factual score tops it all. The facts being :

16. It is on this score that strenuous submission has been made that when the personal hearing is fixed at 4.00 P.M. an eighteen page order of termination cannot possibly be made ready for service at 7.30 P.M. at the residence of an officer. We do find some justification in this submission - it is rather in a very hot haste : This haste however, embraces within itself a series of questions and to pose and note a few : Is it administrative efficiency or reflection of the definite bent of mind or personal vendetta. The Respondent argues to be vendetta whereas the Appellant ascribes it to be nothing unusual about it. The High Court however, stated the following :

17. While it is true that in a departmental proceeding, the disciplinary authority is the sole judge of facts and the High Court may not interfere with the factual findings but the availability of judicial review even in the case of departmental proceeding cannot be doubted. Judicial review of administrative action is feasible and same has its application to its fullest extent in even departmental proceedings where it is found that the recorded findings are based on no evidence or the findings are totally perverse or legally untenable. The adequacy or inadequacy of evidence is not permitted but in the event of there being a finding which otherwise shocks the judicial conscience of the court, it is a well-neigh impossibility to decry availability of judicial review at the instance of an affected person. The observations as above however do find some support from the decision of this Court in the case of Apparel Export Promotion Council v. A.K. Chopra, 1999(1) SCC 759 : 1998(1) SCT 642 (SC).

18. It is a fundamental requirement of law that the doctrine of natural justice be complied with and the same has, as a matter of fact, turned out to be an integral part of administrative jurisprudence of this country. The judicial process itself embraces a fair and reasonable opportunity to defend though, however, we may hasten to add that the same is dependent upon the facts and circumstances of each individual case. The facts in the matter under consideration is singularly singular. The entire chain of events smacks of some personal clash and adaptation of a method unknown to law in hottest of haste : this is however, apart from the issue of bias which would be presently dealt with hereinafter. It is on this context, the observations of this Court in the case of Sayeedur Rehman v. The State of Bihar & Ors., 1973(3) SCC 333, seem to be rather apposite. This Court observed :

19. Incidently, Hidyatullah, C.J. in Channabasappa Basappa Happali v. The State of Mysore, AIR 1972 Supreme Court 32, recorded the need of compliance of certain requirements in a departmental enquiry - at an enquiry facts have to be proved and the person proceeded against must have an opportunity to cross-examine witnesses and to give his own version or explanation about the evidence on which he is charged and to lead his defence - on this state of law a simple question arises in the contextual facts, as this being complied with ? The answer however on the factual score is an emphatic "no".

The sixty-five page Report has been sent to the Managing Director of the Nigam against the petitioner recording therein that the charge against him stand proved - what is the basis ? Was the Inquiry Officer justified in coming to such a conclusion on the basis of the charge-sheet only ? The answer cannot possibly be in the affirmative. If the records have been considered, the immediate necessity would be to consider as to who is the person who has produced the same and the next issue could be as regards the nature of the records - unfortunately there is not a whisper in the rather longish report in that regard. Where is the Presenting Officer ? Where is the notice fixing the date of hearing ? Where is the list of witnesses ? What has happened to the defence witnesses ? All these questions arise but unfortunately no answer is to be found in the rather longish Report. But if one does not have it - Can it be termed to be in consonance with the concept of justice or the same tantamount to a total miscarriage of justice. The High Court answers it as miscarriage of justice and we do lend our occurrence therewith. The whole issue has been dealt with in such a way that it cannot be termed to be totally devoid of any justifiable reasons and in this context a decision of the King's Bench Division in the case of Denby (William) and Sons Limited v. Minister of Health, 1936(1) K.B. 337, may be considered. Swift, J. while dealing that the administrative duties of the Minister has the following to state:

20. Turning on to the issue of bias and for which the show cause notice-cum-charge-sheet has been set out in extenso, be it noted that the same does reflect a state of mind. Sufferance of loss on interest in so far as Nigam is concerned and resulting in reduction in working capital with total dereliction of duty has been specifically attributed to the Respondent herein. The inclusion of the last charge, however, clinches the issue, the same is set out herein below :

21. The last paragraph of the last charge is also of some consequence as regards the bent of mind and the same is set out herein below :

22. Upon consideration of the language in the show cause notice-cum-charge sheet, it has been very strongly contended that it is clear that the officer concerned has a mind-set even at the stage of framing of charges and we also do find some justification in such a submission since the chain is otherwise complete.

23. 'Bias' in common English parlance mean and imply - pre-disposition of prejudice. The Managing Director admittedly, was not well disposed of towards the respondent herein by reason wherefor, the respondent was denuded of the financial power as also the administrative management of the department. It is the self-same Managing Director who levels charge against respondent and is the person who appoints the Inquiry Officer, but affords a pretended hearing himself late in the afternoon on 26.11.93 and communicates the order of termination consisting of eighteen pages by early evening, the chain is complete: Prejudice apparent: Bias as stated stands proved.

24. The concept of 'Bias' however has had a steady refinement with the changing structure of the society; Modernisation of the society, with the passage of time, has its due impact on the concept of Bias as well. Three decades ago this Court in S. Parthasarathi v. State of Andhra Pradesh, 1974(3) SCC 459, proceeded on the footing of real likelihood of 'bias' and there was in fact a total unanimity on this score between the English and the Indian Courts.

Mathew, J. in Parthasarthi's case observed :

Lord Thankerton however in Franklin v. Minister of Town and Country Planning, (1948) AC 87, had this to state :

25. Recently, however, the English Courts have sounded a different note, though may not be substantial but the automatic disqualification theory rule stands to some extent diluted. The affirmation of his dilution however is dependent upon the facts and circumstances of the matter in issue. The House of Lords in the case of Reg. v. Bow Street Metropolitan Stipendiary Magistrate, Ex parte Pinochet Ugarte (No. 2), 2000(1) A.C. 119, observed :

Lord Brown-Wilkinson at page 136 of the report stated :

Lord Hutton also in Pinochet's case (supra) observed :

26. Incidentally in Locabail, Locabail (U.K.) Ltd. v. Bayfield Properties Ltd., 2000 Q.B. 451, the Court of Appeal upon a detail analysis of the cited decision in Reg. v. Gough, 1993 A.C. 646, together with the Dimes case, (3 House of Lords Cases 759) : Pinochet case (supra), Australian High Court's decision in the case of re J.R.L., Ex parte C.J.L., 1986(161) CLR 342, as also the Federal Court in re Ebner 1999(161) A.L.R. 557 and on the decision of the Constitution Court of South Africa in President of the Republic of South Africa v. South African Rugby Football Union, 1999(4) S.A. 147, stated that it would be rather dangerous and futile to attempt a define or list the factors which may or may not give rise to a real danger of bias. The Court of Appeal continued to the effect that everything will depend upon facts which may include the nature of the issue to be decided. It further observed :

27. The Court of Appeal judgment in Locabail (supra) though apparently as noticed above sounded a different note but in fact, in more occasions than one in the judgment itself, it has been clarified that conceptually the issue of bias ought to be decided on the facts and circumstances of the individual case - a slight shift undoubtedly from the original thinking pertaining to the concept of bias to the effect that a mere apprehension of bias could otherwise be sufficient.

28. The test, therefore, is as to whether a mere apprehension of bias or there being a real danger of bias and it is on this score that the surrounding circumstances must and ought to be collated and necessary conclusion drawn therefrom - In the event however the conclusion is otherwise inescapable that there is existing a real danger of bias, the administrative action cannot be sustained. If on the other hand, the allegation pertaining to bias is rather fanciful and otherwise to avoid a particular court, tribunal or authority, question of declaring them to be unsustainable would not arise. The requirement is availability of positive and cogent evidence and it is in this context that we do record our concurrence with the view expressed by the Court of Appeal in Locabail case (supra).

29. Having discussed the issue as above in the contextual facts, we do feel it expedient to record that the action of the Managing Director in the matter of withdrawal of authority as noticed above and subsequent introduction of charges, in particular, the list of the charges as noted above and the further factum of issuance of an eighteen page letter of termination on the self same date and within a few hours after the pretended hearing was given, cannot but be ascribed to be wholly and totally biased.

30. On the wake of the aforesaid, we are unable to record our concurrencewith the submissions of the appellant. The judgment under appeal, in our view, cannot be faulted in any way whatsoever. The appeal, therefore, fails and is dismissed. There shall however be no order as to costs.

Appeal dismissed.